At dh77, your privacy is not a legal formality — it is a genuine operational priority. This Privacy Policy explains exactly what personal data dh77 collects from Pakistani players, why we collect it, how it is used and stored, and what rights you hold over your own information. Please read it in full before registering or using any dh77 service.
Six commitments that shape how dh77 handles your personal data.
dh77 collects only the personal data that is strictly necessary for the purposes described in this Policy — nothing more. We do not gather data speculatively or for undefined future uses.
dh77 does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes. Your data is used to operate and improve the dh77 platform — full stop.
All data transmitted between your device and the dh77 platform is protected with 256-bit SSL encryption — the same standard used by international banks. Data at rest is encrypted using industry-standard protocols.
You have the right to access, correct, and request deletion of your personal data held by dh77. We honour these rights promptly and without creating unnecessary procedural barriers for Pakistani players.
dh77 retains personal data only for as long as necessary to fulfil the purpose it was collected for, or as required by our licensing and regulatory obligations. Data is securely deleted once the retention period lapses.
dh77's data handling practices are designed to comply with the requirements of our international gaming licence, applicable data protection legislation, and anti-money laundering (AML) obligations.
Summary: dh77 collects your personal data to run your account, verify your identity, process payments, and comply with our licensing obligations. We do not sell your data. We protect it with strong encryption. You have clear rights over your data and can exercise them by contacting us at [email protected].
1.1 This Privacy Policy is issued by dh77 ("the Operator", "we", "us", "our"), an internationally licensed online gaming platform accessible at dh77.ws. dh77 is the data controller responsible for the personal data of players registered on the dh77 platform.
1.2 dh77 operates under an international gaming licence, the terms of which include data protection obligations that govern how we collect, process, store, and share the personal data of our players — including players based in Karachi, Lahore, Islamabad, Faisalabad, Rawalpindi, Multan, and all other locations in Pakistan.
1.3 For all privacy-related enquiries, requests, or complaints, you may contact the dh77 Data Team at: [email protected]. We aim to respond to all data-related requests within 30 days of receipt.
2.1 dh77 collects the following categories of personal data:
| Category | Examples | Collected When |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number, nationality | Registration & KYC verification |
| Contact Data | Mobile number, email address | Registration |
| Financial Data | JazzCash / EasyPaisa account details, bank account details, transaction history | Deposits, withdrawals, KYC |
| KYC Documents | CNIC copy, passport, proof of address, payment method screenshot | Identity verification |
| Technical Data | IP address, device type, browser, operating system, session data | Automatically on each visit |
| Usage Data | Games played, bet history, login history, platform interactions | During platform use |
| Communications Data | Live chat transcripts, support email content | When you contact support |
| Responsible Gaming Data | Deposit limits, self-exclusion status, cooling-off periods | When tools are activated |
2.2 dh77 does not collect sensitive personal data (such as racial or ethnic origin, political opinions, religious beliefs, or health data) except where directly relevant to a responsible gaming assessment, and only with your explicit consent.
3.1 dh77 collects personal data through the following channels:
4.1 dh77 uses your personal data for the following purposes:
5.1 dh77 processes your personal data on the following legal grounds:
6.1 dh77 does not sell, rent, or trade your personal data. We may share your personal data with the following categories of third parties only to the extent necessary for the purposes described in this Policy:
Note: All third parties with whom dh77 shares personal data are required to implement appropriate data security measures and are contractually prohibited from using your data for any purpose other than the specific purpose for which it was shared.
7.1 As an internationally licensed platform, dh77 may transfer your personal data to, and store it in, countries outside Pakistan. Where such transfers occur, dh77 ensures that appropriate safeguards are in place to protect your data, including:
7.2 By using the dh77 platform, you acknowledge that your personal data may be transferred internationally as described in this Section and consent to such transfers where required.
8.1 dh77 retains personal data for as long as is necessary to fulfil the purpose for which it was collected, or as required by our licensing and legal obligations. The following general retention periods apply:
8.2 Following the expiry of the applicable retention period, personal data is securely and permanently deleted or anonymised in accordance with dh77's data destruction procedures.
9.1 dh77 implements a comprehensive range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
Your Responsibility: The security of your dh77 account also depends on you. Do not share your login credentials with anyone. Use a strong, unique password for your dh77 account. Enable two-factor authentication. If you suspect your account has been accessed without your authorisation, contact [email protected] immediately.
10.1 dh77 uses cookies and similar tracking technologies to operate and improve the dh77 platform. The following types of cookies are used:
10.2 You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect your ability to use some features of the dh77 platform. dh77 does not use third-party advertising or retargeting cookies.
11.1 As a dh77 player, you hold the following rights in respect of your personal data. To exercise any of these rights, contact us at [email protected]:
You have the right to request a copy of all personal data dh77 holds about you. We will provide this within 30 days of receiving a valid request, free of charge.
If any personal data dh77 holds about you is inaccurate or incomplete, you have the right to request that it be corrected or updated without undue delay.
You may request deletion of your personal data where it is no longer necessary for the purpose it was collected, or where you withdraw consent. This right is subject to dh77's legal obligations to retain certain data under AML and licensing regulations.
You can ask dh77 to restrict the processing of your personal data in certain circumstances — for example, while the accuracy of your data is being contested.
Where processing is based on your consent or on contractual necessity, you may request that dh77 provide your personal data in a structured, commonly used, machine-readable format for transfer to another service.
You have the right to object to processing based on dh77's legitimate interests, and to processing for direct marketing purposes. Where you object to direct marketing, dh77 will cease such processing immediately.
Where dh77 processes your data on the basis of consent, you may withdraw that consent at any time by contacting [email protected]. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.
11.2 dh77 will respond to all data rights requests within 30 calendar days. In cases of complexity or high volume, this period may be extended by a further 60 days, of which you will be notified. dh77 will not charge a fee for handling data rights requests except in cases of manifestly unfounded or excessive repetition.
Strictly 21+ Only: dh77 is an adult gaming platform exclusively for individuals aged 21 years and above. dh77 does not knowingly collect personal data from anyone under the age of 21. If dh77 becomes aware that personal data has been collected from a person under 21, that account will be immediately and permanently closed and all associated data will be deleted.
12.1 If you are a parent or guardian and believe that a minor under your care has registered a dh77 account or provided personal data to dh77, please contact us immediately at [email protected]. dh77 will investigate and take appropriate action without delay.
12.2 dh77 employs age verification procedures during registration and KYC to prevent underage access. Players who cannot provide satisfactory proof of being 21 or above will not be permitted to access any dh77 gaming product.
13.1 The dh77 platform may contain references to third-party payment providers and licensed game content providers. dh77 is not responsible for the privacy practices of any third-party websites or services. This Privacy Policy applies solely to data collected and processed by dh77 in connection with the dh77 platform.
13.2 dh77 encourages players to review the privacy policies of any third-party services they interact with in connection with dh77 transactions, particularly payment providers such as JazzCash and EasyPaisa.
14.1 With your explicit consent, dh77 may contact you with information about promotions, bonuses, new games, and other dh77 platform updates via your registered mobile number or email address.
14.2 You can opt out of dh77 marketing communications at any time by:
14.3 Opting out of marketing communications will not affect your ability to receive service-related communications from dh77, such as account confirmations, transaction notifications, security alerts, and KYC requests, which are necessary for the operation of your dh77 account.
15.1 dh77 reserves the right to update or amend this Privacy Policy at any time. The revised Policy will be published on this page with an updated "Last Updated" date. Where changes are material, dh77 will notify registered players via their registered contact details prior to the changes taking effect.
15.2 Continued use of the dh77 platform following publication of an updated Privacy Policy constitutes your acceptance of the revised Policy. If you do not agree with any changes, you should stop using the dh77 platform and request account closure.
16.1 For all privacy-related queries, data rights requests, or complaints regarding how dh77 handles your personal data, please contact:
Email: [email protected]
Subject Line: Privacy Request — [Your Name] — [Account Mobile Number]
Response Time: Within 30 calendar days of receiving your request
16.2 dh77 takes all privacy complaints seriously and aims to resolve them fairly and promptly through our internal complaints process. If you are unsatisfied with dh77's response, you may escalate your complaint to the relevant data protection authority in your jurisdiction or to the regulatory authority that oversees dh77's gaming licence.
16.3 dh77 will acknowledge all formal privacy complaints within 5 business days and provide a substantive response within 30 days. Complex matters may require additional time; dh77 will communicate revised timelines where this is the case.
dh77 is Pakistan's most trusted online gaming platform — fast JazzCash payouts, fair games, 24/7 support, and a data protection framework you can count on. Ready to play? Must be 21+.
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